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General Terms and Conditions

1. General conditions

All bookings are subject to availability. No booking is confirmed until you receive a written confirmation by e-mail.

2. Booking

All bookings are made according to your stated requirements. If the option you have selected is not available we will contact you to offer an alternative.

3. Payment method and Cancellation policy

Payments can be made by international bank transfer or credit card (AMEX, VISA, Master Card). By providing the details of your credit card you authorize us to charge the cost of your first night's stay to your credit card. In special cases we will inform you additionally about the needed size of the down payment. You can send your credit card details by fax only, filling in the authorization form sent to you with the confirmation e-mail. You will also find in the same email all the necessary instructions and references with your reservation as well as the cancellation policy.

In case you need to cancel your reservation, you are required to personally send an e-mail or a fax to us. Cancellation policies vary from one hotel to another and range from 1 to 8 days notice before your credit card will be charged for the first night.

4. Liability

Saberatours-Sevan acts only as agent for hotels and therefore both on behalf of their servants and agents do not accept any responsibility for:
The quality of hotel services
Overbooking at the hotels
Any injury, damage or loss to persons or goods, accidents, change of schedule or other irregularities (the compensation to the guest can be made by the hotel according to its policy)
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